Terms of service
OVERVIEW
Welcome to Soullux. The terms “we”, “us” and “our” refer to Soullux. Soullux operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Soullux is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or jurisdiction of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.
To use the Services, including accessing or browsing our store or purchasing products, you may be asked to provide certain information such as your email address, billing address, payment details, and shipping information.
You represent and warrant that all information you provide is correct, current and complete and that you have the legal right to provide such information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible.
However, product colors and appearance may vary depending on the device and display settings used to view the website.
We do not guarantee that the product appearance displayed on your screen will exactly match the product you receive.
All product descriptions are subject to change at any time without notice.
We reserve the right to discontinue products at any time or limit quantities available to customers.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase a product.
Soullux reserves the right to accept or decline any order at our discretion.
Your order is not considered accepted until payment has been processed and you receive an order confirmation.
We may limit or cancel orders at our discretion, including orders placed by the same customer account, credit card, or shipping address.
Purchases are subject to our Refund Policy.
Products purchased through the store are intended for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
All prices displayed on the website are subject to change without notice.
The price charged for a product will be the price displayed at the time the order is placed.
Prices may not include taxes, shipping costs, customs duties, or import fees unless explicitly stated.
Customers are responsible for providing accurate billing and payment information.
You agree that the payment method provided is valid and authorized for the purchase.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
Soullux is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.
Once an order has been transferred to the shipping carrier, the risk of loss and title for the goods passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services, including text, graphics, logos, images, product descriptions, and design elements, is the property of Soullux or its licensors and is protected by intellectual property laws.
You may use the Services only for personal and non-commercial purposes.
You may not reproduce, distribute, modify, publish, transmit, or exploit any content from the Services without prior written permission from Soullux.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties of any kind.
Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of these external websites and assume no responsibility for them.
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify.
Any purchases you make are made directly with Soullux.
Shopify is not responsible for any transactions between you and Soullux, including any claims related to purchased products or services.
By using the Services, you agree that Shopify is released from any liability related to purchases made through this store.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain information necessary to provide and improve the Services.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, ideas or other feedback, you grant Soullux the right to use, reproduce, publish, and distribute such feedback for any purpose.
You represent that any feedback you submit does not violate the rights of third parties.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be errors, inaccuracies or omissions on the website related to product descriptions, pricing, promotions, shipping charges or availability.
Soullux reserves the right to correct such errors and update information without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful purpose or to violate any laws or regulations.
You may not transmit malicious code, attempt to interfere with the security of the website, collect personal data of other users, or engage in fraudulent or harmful activity.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend access to the Services at any time if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are provided “as is” and “as available”.
Soullux does not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Soullux shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Soullux and its service providers harmless from any claims arising from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Soullux regarding the use of the Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the European Union and applicable laws of Latvia.
SECTION 21 - CHANGES TO TERMS OF SERVICE
Soullux reserves the right to update or modify these Terms at any time.
Changes will take effect once posted on this page.
SECTION 22 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
hello@soulluxskin.com
Soullux
Riga, Latvia